Maintenance and Technical Assistance
Always by your side
You can rely on us. We can help you clarify any doubts, answer any requests you may have or provide any instructions you may need to solve possible malfunctioning of your machinery through our Technical Service Centre. A motivated team of highly skilled technicians is always ready to carefully listen your requirements and provide the best solution in the shortest possible time. Besides the normal technical assistance service, we offer customized inspection and preventative maintenance packages .
A comprehensive database of information and sophisticated diagnostic tools allow our Technical Support team to find the best answer and solution also to technical problems of older machines and installations. All our technicians are trained to the same high standard and the level of satisfaction of our customers all over the world is the best proof of the quality of the services provided by Ilpra. Ilpra services include:
- Technical assistance via fax, telephone, email and skype
- Advice on recommended spare parts and consumables
- On-site interventions
- Scheduled inspection and preventive maintenance contracts